Privacy policy

Last Updated: [27/8/2025] This Privacy Policy explains how we collect, use, and protect your information when you use our application and related services. By using our app, you agree to the practices described in this policy. 1. Information We Collect We may collect the following types of information: Personal Information: Name, phone number, email address, delivery address, and payment details (processed securely through third-party providers). Device Information: Device type, operating system, IP address, and location (for delivery purposes). Vendor/Driver Data: Store details, order details, delivery status, and location tracking (for order fulfillment). 2. How We Use Your Information We use the collected information to: Process and deliver orders. Facilitate secure payments. Enable vendors to manage products and orders. Enable drivers to complete deliveries. Improve our services, app performance, and user experience. Communicate important updates, promotions, and support messages. 3. Sharing of Information We may share your information only in the following situations: With Vendors: To fulfill your order. With Drivers: To deliver your order to your chosen address. With Service Providers: Such as payment gateways and analytics providers, to support app operations. For Legal Reasons: If required by law or to protect the rights and safety of our users and services. We do not sell or rent your personal information to third parties. 4. Data Security We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is 100% secure. 5. Your Choices You may update or correct your personal details within the app. You may disable location access from your device settings, though this may affect delivery functionality. You may contact us to request deletion of your account and related data. 6. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be reflected here with a new “Last Updated” date. 7. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: 📧 norrinraddtech@gmail.com